Refund Policy for streamlinegiant.com

At streamlinegiant, we stand behind the satisfaction of our customers and strive to provide a hassle-free experience. Prior to making a purchase, we strongly recommend that you take advantage of our trial offer to ensure the service meets your expectations.

Refund Conditions:

We offer refunds under the following conditions:

1. Within 30 Days: We provide a 30-day money-back guarantee. Refunds will be processed for purchases made within this period.

2. Issues from Our End: If there is an issue from our end that cannot be resolved within 72 hours, we will offer a full refund or address the problem promptly.

Refund Exclusions:

Refunds or partial refunds will not be issued under the following circumstances:

1. Channel Line-up Dislike: Refunds will not be granted if the customer does not like the channel line-up.

2. Switching to Another Service: No refunds will be given if the customer finds another service.

3. Refusal to Apply Solutions: If the customer refuses to apply the solutions provided for any issues, refunds will not be processed.

Refund Processing Time:

Refunds are generally processed within 20 to 31 working days for credit card payments. However, in some cases, it may take up to 90 days. streamlinegiant.com is not responsible for the processing time, as it is determined by payment providers.

Channel Issues:

If some channels experience freezing, buffering, or intermittent issues, our expert engineers are continuously working to resolve them. Temporary issues may arise due to reasons such as internet fluctuations, box/app/customer setup problems, ISP issues, server downtime, or routine updates/restarts.

Compensation for Extended Downtime:

In the event that a user cannot access their IPTV subscription plan for 72 hours or more due to server issues or problems caused by us, we will either provide a full refund of the package price or add the lost time on top of the subscription for free. Additionally, we may offer extra bonuses, which can be negotiated upon contact.

Contact Us:

If you have any questions or concerns about our Returns and Refunds Policy, please feel free to contact us at contact@streamlinegiant.com, and our customer support team will be happy to assist you.